Maintenance Menu


Accessing the Maintenance Menu

Using the Maintenance Menu


This article provides step-by-step instructions for accessing and using the various options available on the Maintenance Menu. The menu allows you to manage and troubleshoot your virtual appliance efficiently.

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Accessing the Maintenance Menu

To access the Maintenance Menu, enter your previously defined username and password. Once logged in, you will have access to the following options:

  • Logout: Logs you out of the Maintenance Menu.
  • Reboot: Reboots the virtual appliance.
  • System: Provides additional functionalities such as changing the hostname, updating the Admin password, and managing certificates.
  • Updates: Offers different methods for updating the virtual appliance.
  • Network Configuration: Allows you to check and modify network interfaces and routes.
  • Troubleshooting: Provides tools and options for diagnosing and resolving issues.


Using the Maintenance Menu

Each section of the Maintenance Menu contains specific options and tools designed to help you manage your virtual appliance effectively. Below is a description of the System, Updates, Network Configuration, and Troubleshooting options, explaining their purpose and how to use them.


The System option presents you with additional functionalities:

  • Change the hostname: Changes the hostname at the virtual appliance level.
  • Change your password: Opens a wizard to change the Admin password of the virtual appliance
  • Regenerate self-signed certificates: Regenerates the self-signed certificate in use.
  • Apply new certificate: Allows you to add a custom PFX certificate to the virtual appliance.
  • Change allowed urls - Allows you to add or modify URLs that the virtual appliance listens to. For more information, see Managing and adding virtual appliance URLs.



The Updates option provides different methods for updating the virtual appliance:


Network Configuration

Allows you to check network interfaces and routes, as well as change network modes.

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If you encounter any issues and want to troubleshoot the problem, try the following:

  • Start enable SSH server: Use the SSH server to securely connect to the virtual appliance console.
  • Stop and disable SSH server: Disables the SSH server process.
  • Stop and disable Portainer: Disables the Portainer web service.
  • start and enable Portainer: Starts and enables the Portainer web service.
  • Ping: Tests the reachability of the machine on the network.
    • Type the IP address you would like to ping.
    • Press Ctrl+C to return to the main menu.
  • Show netstat: Displays all open connections to the virtual appliance


    • Press any key to go back to the main menu.
  • Show LoginVSI service status: See the status of every container/service.

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    • Press any key to go back to the main menu.
  • Restart LoginVSI services: Restarts all containers and services.
  • Open bash shell: Enables root access to the virtual appliance console.
    • Type exit to return to the Troubleshooting Menu.
  • Factory reset: Resets the virtual appliance completely, permanently deleting all settings, configurations, and data.

If you have any questions on how to use the Maintenance Menu, feel free to reach out to our support team at