This version of Citrix Receiver does not support selected encryption

Sometimes when launching your Login VSI and Login PI sessions through Citrix the following error can occur:

Problem:

Error message: This version of Citrix Receiver does not support selected encryption. Please contact your administrator.

Solution:

Try adding the following key on the machine to increase the timeout from the Citrix Receiver:

On 32-bit Windows:
Location: HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ICA Client
Name: VdLoadUnLoadTimeOut
Type: REG_DWORD
Data: Any value in seconds (Decimal)

On 64-bit Windows:
Location: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Citrix\ICA Client
Name: VdLoadUnLoadTimeOut
Type: REG_DWORD
Data: Any value in seconds (Decimal)  (i.e 10)

If this does not solve your problem. Please contact us at support@loginvsi.com