Login VSI - Show domains list on SFConnector logon page

Please note that this issue was resolved in Login VSI 4.1.12.

Symptoms

When the launcher tries to authenticate the user with the StoreFront connector it keeps saying that the username or password is incorrect.

Cause

This happens when there's a domain list on the Citrix Store webpage.

The default connector is logging on a user with this parameter /user {domain}\{username}. But the domain\username format isn't accepted when Show domains list on logon page is enabled.

This is configured from the Citrix StoreFront Console. Click on Authentication (left menu) > Select the User name and password authentication method. Click on Configure Trusted Domains (right menu). The next pop-up shows you the settings to configure the Show domains list in logon page.

Solution

You could disable Show domains list on logon page but another possibility is to use a modified SFConnector (see attachment).

You'll need to change the connection command line in the Login VSI Management Console and specify the domain separately.

Change /user {domain}\{username} into /user {username} /domain {domain}

Properties

Applies to:

Login VSI 4.1.10 and below.