If you are an existing customer and have been using the 2021 EUX score (preview), here is some more information about what you can expect from our new 2023 EUX score.
In 2021 we released our EUX score preview, which was widely adopted and used by our customers. Since the release of our EUX score, we have listened to your feedback and used it to help us build our roadmap for the future. Login Enterprise 4.11 includes much of that feedback, and more, in our new 2023 EUX score.
Because there may be some variation between the 2021 EUX score preview and the 2023 EUX score, we have kept the 2021 EUX score enabled in 4.11 but will provide you with ways to enable the new 2023 EUX score for you to compare with your existing results to see if there are any variations. While we cannot predict how it will be different for each customer, we do have some high-level guidance on what you can expect.
Systems with software security products are expected to receive a higher score in EUX2023. We found that the impact of several of these products on the EUX2021 score was too high when comparing it to real user-perceived performance
Systems with poorly performing storage solutions are expected to receive a lower score. We found that EUX2021 was too forgiving towards slow disk IO, resulting in higher scores than the real user’s perceived performance.
When running tests on a high-performance system with fast, low-latency storage and a system that does not run many background services, you can expect higher scores.
As CPU resource contention increases the new score will start to drop faster.
For up-to-date information on EUX score and VSimax, calculations, definitions, and more, see EUX score and VSImax.