The window with title (application X) exists but is not responding

Symptom:

This only applies to Login VSI version: 4.1.25.6

While running a test you receive a warning that says: The window with title (application X) exists but is not responding. However, you can see that the application is active in the background.

See the example below:

Cause

The system check function is far too eager. In other words, any applications that are slow to respond get flagged as unresponsive, which causes the engine to mark the session as stuck instead of waiting for a response.

Solution

There are two ways to fix this issue:

Option 1
The system check is only executed when App_Focus is performing the minimize or maximize action. If you remove maximize from the App_Focus meta language in the chosen workload, you can work around this issue:

Before
App_Focus("WordPrepare", "Title", "Word", "", "Maximize")

After
App_Focus("WordPrepare", "Title", "Word")

Option 2
Please replace the VSI executable, located here: VSIShare\_VSI_Binaries\Target\VSI.exe, with the VSI executable in the attached zip file.