Printing to PDF timed out

Symptoms

You get the error message "Printing to PDF timed out" while you did not reach your VSImax. Issue is most common in combination with Office 2013/2016.

Resolution

Option 1: Send more p's via the print sequence

Add extra p's behind the print sequence in the settings tab of the Management Console:

Please note the letter you need can change based on the Office language

Option 2: Increase the time to send the keystrokes for the print sequence

The PDF_Print functions contains a variable in which we can store the speed with which you send the keystrokes. You can add the delay in the workloads. The default value is 1000. 

Example of the PDF_Print function with a keystroke speed of 2000:

PDF_Print("PDFWriter", "Doro PDF Writer", "%VSI_Userhome%\Output\PWP1Print.pdf", "", "", "", "", 1, "", "2000")